We are committed to ensuring your satisfaction with your purchase. If you receive product that is punctured or leaking, or if there are missing items in your order, please contact us promptly, and we will be happy to issue a credit or replacement.

Please note that dented cans or scuffed bottles are still safe to consume and do not qualify for a refund or replacement. Willie’s Remedy+ does not accept returns or exchanges under any circumstances, except for orders returned due to an insufficient address or damage that occurred during transit.

Damaged Deliveries

For any product that arrives damaged, we will:

• Replace the quantity of damaged product
• Issue a credit equivalent to the value of the damaged cans
• Please note, we cannot send singular cans in the event that less than 3 cans have been damaged. In this case, we will provide a future credit.

Missing Deliveries

In the event of a missing delivery, please allow up to 24 hours after the carrier marks your package as “delivered,” as it may still be in transit. If your delivery does not arrive within this timeframe, contact us, and we will work with you to provide either a replacement or a full refund.

You can always contact us for any return question at hello@drinkwillies.com

Thank you for your understanding and cooperation. We are here to ensure you have a smooth and enjoyable experience with us.